Any repair payment and contract is between the machine owner and the dealer. Dealer takes payment and owner collects machine once the repair is completedĪuthorized FEIN Workshops can be found by clicking the appropriate boxes on the FEIN Find a dealer page.įEIN only distributes through a dealer network.If the quote is declined, the machine is returned to owner in its current state The dealer contacts the owner with a quote.FEIN contacts the dealer with binding quote for the repair.Dealer will contact FEIN and machine is then collected and taken to the FEIN service department.Collection to be arranged with the dealer.The authorized FEIN Workshop will provide a binding quote for your repair.NOTE: A loss of power will de-energize the magnetic base and deactivate the motor. Locate the Magnet ON and OFF switch and the motor STOP and START switch (Fig. Return your machine to an authorized FEIN Workshop (find them here) Place Magnetic Drill on clean, at steel plate that is at least 3/8 thick.Non-Warranty Repair - Authorized FEIN Workshopįor machines outside of the warranty period (one year if unregistered, three if registered): Machine is delivered back to the dealer ready for customer collection.FEIN contacts the dealer to advise on the repair/replacement.Your machine is collected from your local dealer and taken to the FEIN service department.Return your machine to any FEIN dealer, providing a sales receipt (including your FEIN warranty certificate, rendered when the tool was registered online).With an extensive network of Authorized FEIN Workshops, as well as an active internal service department, FEIN provides a swift, efficient system for service, warranties, repairs and maintenance checks. FEIN does promise that if something goes wrong, your power tool will quickly be repaired and running again.
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